Terms of service

This Terms of Service agreement ("Terms") governs your use of the website VibeQ.co.in and the purchase of any products from us. By accessing or using our Site, you agree to be bound by these Terms.

1. Account Terms

  • By agreeing to these Terms, you represent that you are at least 18 years of age (the age of majority under the Indian Contract Act, 1872) and are legally capable of entering into a binding contract.

  • You are responsible for maintaining the confidentiality of your account credentials, password, and restricted access to your computer or mobile device.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

2. Pricing and Payment

  • All prices listed on the Site are in Indian Rupees (INR) and are inclusive of applicable taxes (such as GST) unless stated otherwise.

  • We reserve the right to change prices for our products at any time without prior notice.

  • Payments must be made through our authorized third-party payment gateways. We are not liable for any payment failures, unauthorized card transactions, or errors caused by third-party payment processors.

3. Product Descriptions

  • We display the colors, sizing, and details of our normal and oversized t-shirts as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be completely accurate.

  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

  • We reserve the right to discontinue any product at any time.

4. Order Acceptance and Cancellation

  • Receiving an order confirmation email does not signify our acceptance of your order. We reserve the right to accept, decline, or limit your order for any reason.

  • Reasons for cancellation may include typographical pricing errors, stock unavailability, or suspicion of fraudulent transactions.

  • If we cancel your order after your payment has been processed, we will issue a full refund to your original payment method.

5. Shipping and Delivery

  • We ship to valid addresses within India. Delivery timelines vary based on location but generally take 8-10 business days from the date of dispatch.

  • Any delivery dates provided by us are estimates only. We are not liable for delays caused by our logistics partners, weather conditions, or unexpected disruptions.

  • Risk of loss and title for the items pass to you upon our delivery of the goods to the carrier.

6. Returns and Refunds

  • We accept returns or exchanges within 7 days of delivery, provided the t-shirts are unworn, unwashed, unaltered, and retain their original tags and packaging.

  • To initiate a return or exchange, please contact us at admin@vibeq.co.in

  • Refunds will be processed back to the original payment method or as store credit, depending on your selection, within 3-5 business days after we receive and inspect the returned item.

7. Prohibited Uses

You are prohibited from using the Site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international or Indian federal, state, or local regulations, laws, or ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To transmit viruses, malware, or any other type of malicious code that will affect the functionality or operation of the Site.

8. Limitation of Liability

  • To the maximum extent permitted by applicable Indian law, VibeQ shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, our Site or products.

  • Our total liability to you for any claim arising out of or relating to these Terms or the products purchased shall not exceed the amount paid by you for the specific product in question.

9. Governing Law and Jurisdiction

  • These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising out of or in connection with these Terms, the Site, or your purchases shall be subject to the exclusive jurisdiction of the courts located in Durg, Chhattisgarh, India.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Store Name: VibeQ.co.in

  • Email Address: admin@vibeq.co.in